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Managing SaaS Risk in Higher Education Organisations: A Case Study

Managing SaaS Risk in Higher Education Organisations: A Case Study

Indrit Troshani, Giselle Rampersad, Nilmini Wickramasinghe
Copyright: © 2013 |Volume: 9 |Issue: 2 |Pages: 16
ISSN: 1548-1131|EISSN: 1548-114X|EISBN13: 9781466633025|DOI: 10.4018/jebr.2013040102
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MLA

Troshani, Indrit, et al. "Managing SaaS Risk in Higher Education Organisations: A Case Study." IJEBR vol.9, no.2 2013: pp.8-23. http://doi.org/10.4018/jebr.2013040102

APA

Troshani, I., Rampersad, G., & Wickramasinghe, N. (2013). Managing SaaS Risk in Higher Education Organisations: A Case Study. International Journal of E-Business Research (IJEBR), 9(2), 8-23. http://doi.org/10.4018/jebr.2013040102

Chicago

Troshani, Indrit, Giselle Rampersad, and Nilmini Wickramasinghe. "Managing SaaS Risk in Higher Education Organisations: A Case Study," International Journal of E-Business Research (IJEBR) 9, no.2: 8-23. http://doi.org/10.4018/jebr.2013040102

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Abstract

Software-as-a-Service (SaaS) is a new information and communications technology (ICT) that offers dynamically scalable reconfigurable services to clients on demand via the internet. It is heralded as one of the most significant ICT advances that can facilitate business value creation and innovation. There is paucity of research concerning the perceived risks that can affect SaaS adoption intentions of higher education organisations (HEOs). In attempts to contribute to the existing body of knowledge, this study draws on qualitative evidence to explore perceived SaaS risks at HEOs. It equips HEO managers and policy makers with an integrative risk management framework for SaaS adoption.

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