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Radio Frequency Identification Technology as an Analytical Lens and Solution in Hospitals: A Novel Approach in BPR/BPM

Radio Frequency Identification Technology as an Analytical Lens and Solution in Hospitals: A Novel Approach in BPR/BPM

Chandana Unnithan, Bardo Fraunholz
Copyright: © 2015 |Pages: 18
ISBN13: 9781466663169|ISBN10: 1466663162|EISBN13: 9781466663176
DOI: 10.4018/978-1-4666-6316-9.ch010
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MLA

Unnithan, Chandana, and Bardo Fraunholz. "Radio Frequency Identification Technology as an Analytical Lens and Solution in Hospitals: A Novel Approach in BPR/BPM." Healthcare Informatics and Analytics: Emerging Issues and Trends, edited by Madjid Tavana, et al., IGI Global, 2015, pp. 194-211. https://doi.org/10.4018/978-1-4666-6316-9.ch010

APA

Unnithan, C. & Fraunholz, B. (2015). Radio Frequency Identification Technology as an Analytical Lens and Solution in Hospitals: A Novel Approach in BPR/BPM. In M. Tavana, A. Ghapanchi, & A. Talaei-Khoei (Eds.), Healthcare Informatics and Analytics: Emerging Issues and Trends (pp. 194-211). IGI Global. https://doi.org/10.4018/978-1-4666-6316-9.ch010

Chicago

Unnithan, Chandana, and Bardo Fraunholz. "Radio Frequency Identification Technology as an Analytical Lens and Solution in Hospitals: A Novel Approach in BPR/BPM." In Healthcare Informatics and Analytics: Emerging Issues and Trends, edited by Madjid Tavana, Amir Hossein Ghapanchi, and Amir Talaei-Khoei, 194-211. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6316-9.ch010

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Abstract

Radio Frequency Identification—an object recognition technology—has been explored by hospitals worldwide in the past decade for inventory management. As this technology became accepted with successful pilots, integrating the technology with other applications within hospitals gained momentum. For this purpose, however, it is necessary to revise existing processes that are impacted by RFID. The standard approach in business process management is to redesign the existing processes to plug-in the technology and implement the new process with the technology. In this chapter, the authors provide a novel perspective in Business Process Redesign and Management that RFID may not only be a technology solution, but also an analytical lens to review the existing processes within hospitals such that existing inconsistencies may be revealed and an opportunity presented to address them.

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