doiSerbia

Creating social marketing strategy on the internet within preventive health care - human papilloma virus vaccination campaign

Mitrović Jelena (Faculty of Organizational Sciences, Belgrade)
Knežević Sandra (Xiamen University, Medical Anthropology, Anthropology Department, Xiamen, China)
Žugić Jelena (University of Mediterranean, Montenegro Business School, Podgorica, Montenegro)
Kostić-Stanković Milica (Faculty of Organizational Sciences, Belgrade)
Jović Marija (Faculty of Organizational Sciences, Belgrade)
Janičić Radmila (Faculty of Organizational Sciences, Belgrade)

Introduction/Objective. The main aim of the paper is to develop a foundation for creating internet social marketing strategy in preventive health care, through research and campaign for vaccination against human papillomavirus (HPV). The aim of the study was to introduce a strategic approach of social marketing on social networks, for vaccination against HPV campaign in Serbia. Methods. Quantitative research was conducted through the internet in December of 2016, using the survey method. Participants in the study were parents whose children were candidates for the vaccination. Results. The research has shown that nearly one third of respondents do not know what HPV is, and about the same number of respondents know that HPV causes cancer. In addition, only 14.5% of respondents know that HPV is the most common transmitted disease in the world. With adequate awareness of safety, 97% of respondents would decide to vaccinate their children. Only 39% of parents could afford the vaccination, although opinion change is caused by the information about the price of the HPV vaccine. Consequently, 97.5% of the respondents would opt for vaccination in the case that it is free. Conclusion. Based on the results, and compared with best practices of other countries, we provided a marketing strategy via social networks. The campaign focuses on the raising awareness of the need for HPV vaccination and cancer prevention, including disseminating information to the target population, through social networks.

Keywords: human papillomavirus, vaccination, prevention, Social marketing, strategic marketing on the internet