Abstract
Soft Systems Methodology is especially useful in diagnosing and addressing organizational problems and designing new systems in cultures that are characterised by pluralistic views and values. This paper demonstrates how SSM workshops in a large government agency resulted in a high level of creativity. SSM is then proposed as a methodology that could enhance group creativity in organizational design contexts.
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Molineux, J., Haslett, T. The Use of Soft Systems Methodology to Enhance Group Creativity. Syst Pract Act Res 20, 477–496 (2007). https://doi.org/10.1007/s11213-007-9078-0
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DOI: https://doi.org/10.1007/s11213-007-9078-0