Abstract
Purpose
The purpose of this investigation was to develop a multidimensional measure of continuance organizational commitment, specifying dimensions for continuance commitment based on the perception of beneficial economic exchanges versus the perception of low job alternatives.
Design/Methodology/Approach
Three studies, which surveyed employees from various organizations, were conducted in order to find support for our conceptualization. Study 1 involved the development of new survey measures. Study 2 examined the ability of two dimensions of continuance commitment to predict related job perceptions, while Study 3 examined the ability of our scales to predict supervisor-reported performance.
Findings
We generally found that continuance commitment based on economic exchanges was related favorably to work phenomena, such as task performance and citizenship behaviors, while continuance commitment based on low job alternatives was related unfavorably. Importantly, the two dimensions predicted outcomes incremental to affective and normative commitment.
Implications
Our findings suggest both a positive and negative side to continuance commitment. Therefore, continuance commitment based on economic exchanges should be fostered, while continuance commitment based on low job alternatives should be minimized. Organizations may be able to leverage these results by increasing employee awareness of the benefits available to them and by providing support to employees who feel trapped in the organization.
Originality/Value
Our study provides a new way of conceptualizing the dimensions of continuance commitment and highlights the practical benefit of doing so. When conceptualized as such, it is clear that continuance commitment aids in the prediction of organizational phenomena incremental to affective and normative commitment.
Similar content being viewed by others
Notes
An anonymous reviewer pointed out that it would have been beneficial to include a job satisfaction facet that we expected to not relate to COC:EE. We agree that this would have been beneficial and is something that could be addressed in future research.
We thank an anonymous reviewer for suggesting that we test for interactive effects.
References
Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 2, pp. 267–299). New York: Academic Press.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance, and normative commitment to the organization. Journal of Occupational Psychology, 63, 1–18.
Allen, N. J., & Meyer, J. P. (2000). Construct validation in organizational behavior research: The case of organizational commitment. In R. D. Goffin & E. Helmes (Eds.), Problems and solutions in human assessment (pp. 285–314). Boston: Kluwer Academic Publishers.
Allen, T. D., & Rush, M. C. (1998). The effects of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment. Journal of Applied Psychology, 83, 247–260.
Becker, H. S. (1960). Notes on the concept of commitment. American Journal of Sociology, 66, 32–42.
Bentein, K., Vandenberg, R., Vandenberghe, C., & Stinglhamber, F. (2005). The role of change in the relationship between commitment and turnover: A latent growth modeling approach. Journal of Applied Psychology, 90(3), 468–482.
Bishop, J. W., & Scott, D. K. (2000). An examination of organizational and team commitment in a self-directed team environment. Journal of Applied Psychology, 85, 439–450.
Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. Borman (Eds.), Personnel selection in organizations (pp. 71–98). New York: Jossey-Bass.
Carmines, E. G., & McIver, J. P. (1981). Analyzing models with unobserved variables: Analysis of covariance structures. In G. W. Bohmstedt & E. F. Borgatta (Eds.), Social measurement: Current issues (pp. 65–115). Newbury Park, CA: Sage.
Cohen, A. (2007). Commitment before and after: An evaluation and reconceptualization of organizational commitment. Human Resource Management Review, 17, 336–354.
Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86, 278–321.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386–400.
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425–445.
Cooper-Hakim, A., & Viswesvaran, C. (2005). The construct of work commitment: Testing an integrative framework. Psychological Bulletin, 131, 241–259.
Cropanzano, R., & Ambrose, M. L. (2001). Procedural and distributive justice are more similar than you think: A monistic perspective and a research agenda. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 119–151). Stanford, CA: Stanford University Press.
Crossley, C. D., Bennett, R. J., Jex, S. M., & Burnfield, J. L. (2007). Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Journal of Applied Psychology, 92, 1031–1042.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500–507.
Fabrigar, L. R., Wegener, D. T., MacCallum, R. C., & Strahan, E. J. (1999). Evaluating the use of exploratory factor analysis in psychological research. Psychological Methods, 4, 272–299.
Folger, R., & Cropanzano, R. (1998). Organizational justice and human resource management. Thousand Oaks, CA: Sage.
Jaros, S. J. (1997). An assessment of Meyer and Allen’s (1991) Three-Component Model of organizational commitment and turnover intentions. Journal of Vocational Behavior, 51, 319–337.
Jaros, S. J. (2007). Measurement issues in the Meyer and Allen model of organizational commitment. Paper presented at the annual meeting of the Academy of Management Annual, Philadelphia, Pennsylvania.
Johnson, R. E., Groff, K. W., & Taing, M. U. (2009). Nature of the interactions among organizational commitments: Complementary, competitive or synergistic? British Journal of Management, 20, 431–447.
Kang, B., Twigg, N. W., & Hertzman, J. (2010). An examination of social support and social identity factors and their relationship to certified chefs’ burnout. International Journal of Hospitality Management, 29, 168–176.
Kline, R. B. (2005). Principles and practice of structural equation modeling (2nd ed.). New York: Guilford Press.
Ko, J.-W., Price, J. L., & Mueller, C. W. (1997). Assessment of Meyer and Allen’s Three-Component Model of organizational commitment in South Korea. Journal of Applied Psychology, 82, 961–973.
Liden, R. C., Wayne, S., Kraimer, M. L., & Sparrowe, R. T. (2003). The dual commitments of contingent workers: An examination of contingents’ commitment to the agency and the organization. Journal of Organizational Behavior, 24, 609–625.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1293–1349). Chicago: Rand McNally.
Loi, R., Hang-yue, N., & Foley, S. (2006). Linking employees’ justice perceptions to organizational commitment and intention to leave: The mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79, 101–120.
Major, D. A., Kozlowski, S. W. J., Chao, G. T., & Gardner, P. D. (1995). A longitudinal investigation of newcomer expectations, early socialization outcomes, and the moderating effects of role development factors. Journal of Applied Psychology, 80, 418–431.
McGee, G., & Ford, R. (1987). Two (or more?) dimensions of organizational commitment: Reexamination of the continuance and affective scales. Journal of Applied Psychology, 72, 642–648.
Meyer, J. P., & Allen, N. J. (1984). Testing the side-bet theory or organizational commitment: Some methodological considerations. Journal of Applied Psychology, 69, 372–378.
Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. Thousand Oaks: Sage.
Meyer, J. P., Becker, T. E., & Van Dick, R. (2006). Social identities and commitments at work: Toward an integrative model. Journal of Organizational Behavior, 27, 665–683.
Meyer, J. P., Becker, T. E., & Vandenberghe, C. (2004). Employee commitment and motivation: A conceptual analysis and integrative model. Journal of Applied Psychology, 89, 991–1007.
Meyer, J. P., & Herscovitch, L. (2001). Commitment in the workplace: Toward a general model. Human Resource Management Review, 11, 299–326.
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61, 20–52.
Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., & Erez, M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44, 1102–1121.
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63, 493–522.
Mowday, R. T., Koberg, C. S., & McArthur, A. W. (1984). The psychology of withdrawal process: A cross-validational test of Mobley’s intermediate linkages model of turnover in two samples. Academy of Management Journal, 27, 79–94.
Muthén, L., & Muthén, B. (2002). Mplus user’s guide. Los Angeles: Muthén & Muthén.
Organ, D. W. (1997). Organizational citizenship behavior: It’s construct clean-up time. Human Performance, 10, 85–97.
Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. (1989). Organization-based self- esteem: Construct definition measurement and validation. Academy of Management Journal, 32, 622–648.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513–563.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94, 122–141.
Powell, D. M., & Meyer, J. P. (2004). Side-bet theory and the three-component model of organizational commitment. Journal of Vocational Behavior, 65, 157–177.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698–714.
Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86, 825–836.
Seashore, S. E., Lawler, E. E., Mirvis, P., & Cammann, C. (1982). Observing and measuring organizational change: A guide to field practice. New York: Wiley.
Shore, L. M., Tetrick, L. E., Lynch, P., & Barksdale, K. (2006). Social and economic exchange: Construct development and validation. Journal of Applied Social Psychology, 36(4), 837–867.
Shore, L. M., Tetrick, L. E., Shore, T. H., & Barksdale, K. (2000). Construct validity of measures of Becker’s side bet theory. Journal of Vocational Behavior, 57, 428–444.
Sinclair, R. R., Leo, M. C., & Wright, C. (2005). Benefit system effects on employees’ benefit knowledge, use, and organizational commitment. Journal of Business and Psychology, 20, 3–29.
Somers, M. J. (1995). Organizational commitment, turnover and absenteeism: An examination of direct and interaction effects. Journal of Organizational Behavior, 16, 49–58.
Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the job satisfaction survey. American Journal of Community Psychology, 13, 693–713.
Stinglhamber, F., Bentein, K., & Vandenberghe, C. (2002). Extension of the three-component model of commitment to five foci. European Journal of Psychological Assessment, 18(2), 123–138.
Stinglhamber, F., & Vandenberghe, C. (2003). Organizations and supervisors as sources of support and targets of commitment: A longitudinal study. Journal of Organizational Behavior, 24, 251–270.
Thibaut, J., & Walker, L. (1975). Procedural justice: A psychological analysis. Hillsdale, NJ: Erlbaum.
Tyler, T. R. (1989). The psychology of procedural justice: A test of the group value model. Journal of Personality and Social Psychology, 57, 830–838.
Van den Bos, K., & Lind, E. A. (2002). Uncertainty management by means of fairness judgments. In M. P. Zanna (Ed.), Advances in experimental social psychology (Vol. 34, pp. 1–60). San Diego, CA: Academic Press.
Vandenberghe, C., Bentein, K., Michon, R., Chebat, J., Tremblay, M., & Fils, J. (2007). An examination of the role of perceived support and employee commitment in employee-customer encounters. Journal of Applied Psychology, 92(4), 1177–1187.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601–617.
Yao, X., Lee, T. W., Mitchell, T. R., Burton, J. P., & Sablynski, C. S. (2004). Job embeddedness: Current research and future directions. In R. Griffeth & P. Hom (Eds.), Understanding employee retention and turnover (pp. 153–187). Greenwich, CT: Information Age.
Zwick, W. R., & Velicer, W. F. (1982). Factors influencing four rules for determining the number of components to retain. Multivariate Behavioral Research, 17, 253–269.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Taing, M.U., Granger, B.P., Groff, K.W. et al. The Multidimensional Nature of Continuance Commitment: Commitment Owing to Economic Exchanges Versus Lack of Employment Alternatives. J Bus Psychol 26, 269–284 (2011). https://doi.org/10.1007/s10869-010-9188-z
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10869-010-9188-z